DownloadFileWithRanges() failed 80072ee2 on Packages in ConfigMgr 2012 R2
Lately there’s been reports about random files in Packages is causing a Task Sequence to fail. I’ve as well seen this on one of my customers running ConfigMgr 2012 R2 (no CU1). The error that is shown in smsts.log is the following:
WinHttpSendRequest failed. SendWinHttpRequest failed. 80072ee2. DownloadFileWithRanges() failed. 80072ee2.
and then some rows further down:
DownloadFiles() failed. 80072ee2. Download() failed. 80072ee2.
Over at the TechNet forums, this has been reported to happen for the Use Toolkit Package (MDT Toolkit package), see this thread. There’s seems to be some thoughts regarding why this issue is occurring, where it’s believed that it has something to do with the disk drive performance of the system that is being deployed, especially if the system is equipped with a SSD drive. I’ve only experienced this issue on virtual machines (VMWare) with low disk drive performance (SATA). Perhaps the SAN cache controller has something to do with this, but at this point that’s just a theory.
Microsoft is aware of this issue and are currently working for a fix. But for the time being, we’ll have to apply a work around. I’ll keep this post updated as I found out more about regarding this issue.
If you’re experiencing this issue, you can apply the following working.
1. Open the Task Sequence used for your deployments.
2. At the very top underneath Install Operating System, add a Set Task Sequence Variable step. Configure it accordingly:
Name: Set SMSTSDownloadRetryCount
Task Sequence Variable: SMSTSDownloadRetryCount
3. Below the Set SMSTSDownloadRetryCount step, create a new Set Task Sequence Variable step, and configure it accordingly:
Name: Set SMSTSDownloadRetryDelay
Task Sequence Variable: SMSTSDownloadRetryDelay
With these two variables set, the issue should be resolved. If you’re using an MDT integrated Task Sequence, you could add these to your CustomSettings.ini, but don’t forget to add them as custom Properties.
Chief Technical Architect and Enterprise Mobility MVP since 2016. Nickolaj has been in the IT industry for the past 10 years specializing in Enterprise Mobility and Security, Windows devices and deployments including automation. Awarded as PowerShell Hero in 2015 by the community for his script and tools contributions. Creator of ConfigMgr Prerequisites Tool, ConfigMgr OSD FrontEnd, ConfigMgr WebService to name a few. Frequent speaker at conferences and user groups.